Most of the time, your order will be shipped via UPS and in some circumstances we might ship via Fedex. For all freight shipments, someone must be home to receive the shipment at the time of scheduled delivery. If you neglect your scheduled appointment, you will be responsible for any charges associated with rescheduling. Please note: Free shipping is for CURBSIDE DELIVERY ONLY. Please note that most furniture and some other over sized items are shipped via UPS Freight.
UPS Freight will deliver products curbside only. UPS WILL NOT bring the furniture inside the house unless you select one of the following three options. Furniture that exceeds ground shipping dimensions might have a Packaging and Fuel surcharge.
Threshold Delivery - $249.00 extra. Delivery to the threshold of your residence. If you live in a home with a garage, the product(s) will be left in your garage. If you do not have a garage, the products will be left in your front entrance. The product will not be carried up any stairs. If you live in an apartment above the first floor of a building, we recommend upgrading to the Room of Choice Delivery.
There will be no assembly provided with this shipping service, and the products will be left in their original packaging. Please note, in-home delivery is provided by third party service providers, therefore can be subject to an additional 10-20 business days.
Room of Choice $449.00. Delivery inside your residence to the room of your choice. This includes carrying the product up two flights of stairs from the building threshold (4-15 stairs = 1 flight). If you need the product up additional flights, please contact us. Please note, inhome delivery is provided by third party service providers, therefore can be subject to an addiional 10-20 business days. There will be no assembly provided with this shipping option.
White Glove + Assembly- $449.00. Delivery inside your residence to the room of your choice. This includes carrying the product up two flights of stairs from the building threshold (4-15 stairs = 1 flight). If you need the product up additional flights, please contact us. Please note, in-home delivery is provided by third party service providers, therefore can be subject to an additional 10-20 business days.Your products will be assembled with this shipping option, with the exception of cribs and bunk beds, and the packages will be opened up, and the packaging removed and disposed.
What is Shipping Insurance?
Our shipping insurance option makes it much easier for you, the customer, to handle unfortunate event that may arise during shipping. Of course, if anything is damaged during shipment, we will take care of it, but with our shipping insurance, you will be able to bypass the claims process, and will be eligible for expedited replacement parts. We also take an extra level of precaution with preparing your shipment by adding additional packing material, to ensure safe delivery.
Local Deliveries - Prices Vary
For customers located within 100 miles of our distribution center can utilize Bellini's personal in home delivery, which includes in home delivery, assembly and set-up. Please contact us at 561-392-7444 for more information. Please Note: Prices may vary depending on the furniture. For more information, please call our store at 561-392-7444. Count on our in-home delivery teams to provide: Boxed delivery in the home Boxed delivery in the garage Boxed delivery in a covered area Reverse logistics SHIPPING POLICY: We do not ship to APO/FPO (military) or P.O. BOX address.
How does Curbside delivery work?
To provide a higher level of service, UPS freight will contact you prior to the delivery to schedule the date and time of delivery. As you are notified prior to the delivery, you can get appropriate help to bring the item/s inside unless you select White Glove Threshold Delivery. You are responsible for being at the place of delivery for your scheduled date and time-frame. If you are not there, and UPS Freight has to re-deliver the shipment, there is an additional charge that you will be responsible for. PLEASE NOTE: This is VERY important, or else it makes it extremely difficult and expensive to handle damages.
If you receive the item in a defective condition please write "product/s received in damaged condition" clearly on the paperwork/sheet that they ask you to sign. From time to time, there may be pricing errors on the website. While we try our best to prevent this from happening, we are human afterall. We reserve the right to cancel orders where this situation occurs. Delivery Time: Provided we have the item in stock, your order will usually be shipped from our warehouses within 4-7 business days. If the item is not in stock, you will be updated with an estimated shipping time frame on your order status. Shipping time will depend on your location from our warehouse in Florida. Below is the estimated shipping time for ground shipments..5-7 business days for residents of : ME, VT, NH, MA, NY, CT, RI, PA, NJ, MD, DE, OH, WV, VA, NC, SC2-4 business days for residents of : MI, IN, KY, TN, AL, GA, FL, WI, MN, IA, IL5*7 business days for residents of : SD, NE, KS, OK, AR, MO, MS, LA710 business days for residents of : WA, MT, ND, OR, ID, WY, CA, NV, UT, AZ, NM, TX, CO.
Please be assured that we try our best to meet the time frame above, but there will always be a possibility of delay on the shipment.
SPECIAL ORDERS. Certain items including bedding, bedding accessories, furniture in general, gliders and ottomans and any other dropship items are considered "Special Orders". Because these are items not stocked by Bellini, we need to accept your credit card payment at the time of the order, although it may take 8-16 weeks to ship to you.
Special Order items will be subject to a 30 - 50% restocking fee if returned. You can cancel your order only up to one business day after your order. Unfortunately, after one business day the customer will be subject to restocking fees.